In times of changes like today, HR managers play a key role for the company’s senior management and employees. They are the ones who have to take and carry out complicated decisions on occasion. They are also the ones who are in charge of promoting HR policies such as motivation, talent management, emotional salary or work life balance, while strengthening communication and understanding within the company and its workforce.
10 golden rules for the HR Manager:
1. Know the company’s business and its short, medium and long term goals: All HR policies must align with the corporate strategy and support the different divisions in achieving these goals.
2. Know the workforce: The manager must know what the employees are like, their personal and professional needs, their attributes and how they develop over time.
3. Service culture: One of the main HR missions is to provide tools and solutions to the rest of the organization to achieve the objectives. In this context, HR departments are comparable to any customer-facing business unit. In their case, their clients are the employees.
4. Capacity for managing complextity in a global environment: In a world dominated by cultural and generational diversity, where anyone can work from any corner of the world, it is essential that HR delivers specific solutions to specific situations. The demand for personalized HR initiatives in companies is on the rise.
5. Mediation: The HR Manager must be the go-between that brings about understanding for conflict resolution within the company.
6. Communication: Transmit global company values, objectives and image. Be transparent as far as possible, fine tuning the corporate message constantly. Be an information hub for the rest of management and the workforce in such a way as to facilitate decision making.
7. Uniformity: It is vital that HR transmits a uniform image for the recognition of a corporate identity beyond all forms of diversity.
8. Results driven: The HR manager must orient himself and his department towards achieving specific results, making it possible to analyze the progress of actions taken.
9. Open mindedness and project management: Involve colleagues
from outside the department to enrich view points and ensure decisions are applied.
10. Continual learning: Keep abreast of all the possibilities existing in the market. It is not about being experts in everything, but knowing who or what to turn to as needed.